William H. Bender, FCSI is the founder of W.H. Bender & Associates a premier Restaurant and Foodservice consultancy serving all segments of the foodservice industry. The firm provides Management Advisory Services specializing in Operations Best Practices, ServPoints Sequence of Service, and Management Training. William delivers a tight focus on restaurant fundamentals that are guest and team centric to drive sales growth. He is a Professional Member of the Foodservice Consultants Society International (FCSI) and an active member of the NRA, CRA and the CRFA.