FAQ

What do the status's mean for a restaurant?

• New - Restaurant/menu has not been submitted for inclusion in the OpenMenu Database
• Pending Submission - Restaurant/menu has been submitted and in the queue for review by OpenMenu. During this time any changes will be picked up once the menu is processed so you can continue to edit while it's pending
• Submission Required - You've made changes to your restaurant/menu that have not been submitted.
• Completed - Restaurant/menu has been added/updated in the OpenMenu Database. Any additional changes to the menu will have to be resubmitted.
• Issues (see note) - The restaurant/menu did not meet the requirements to be added.

note: a review process occurs on all submissions up until a threshold is met. Once this threshold is met all submissions will be approved immediately

What is the basic structure for a menu?

• Restaurant Information
  • Environment Information
  • Parent Company
  • Operating Days
  • Seating Locations
  • Logo Images
  • Contacts
  • Accepted Currencies
• Menus (ex. Lunch, Dinner)
  • Menu Groups (ex. Soup & Salads, Entrees, Desserts)
    • Menu Items - The items customers will order
      • Item Sizes (cup, bowl, small, large)
      • Item Images (thumbnail, full, zoom)
      • Item Tags - Short words or phrases that describe an item